Cardiff Airport (CWL)
Facilities and Services

(Cardiff, Glamorgan, Wales, UK)

Cardiff International Airport (CWL) is the busiest airport in Wales, handling around two million passengers per annum to popular destinations across the UK and Europe. Cardiff International's one terminal is well-equipped for dealing with this amount of traffic and it comes with commendable facilities.

You will find ATM machines and bureaux de change throughout the concourse and there are good dining and shopping facilities in the departures lounge and the arrivals area.

Airport Information Desks

Tel: +44 (0)1446 711111
Cardiff International Airport (CWL) has a complement of very friendly and helpful staff should you require assistance in connection with your reservation or information on the airport's facilities. There is an information desk located on the first floor of the terminal building. Some useful numbers include:

Airport Main Switchboard - +44 (0)1446 711111
Airport Lost and Found - +44 (0)1446 711111
Customer Services - +44 (0)1446 711111
Pre-book Parking - +44 (0)800 128 128
Security Manager - +44 (0)1446 712671
Cargo Enquiries - +44 (0)1446 711400

Shops, Duty-Free and Retail Outlets

Cardiff International Airport (CWL) has an excellent duty-free store in the departures lounge, with major shopping outlets represented and many products available at great prices including perfumes, electronics, alcohol, tobacco and confectionery.

Bars, Cafés and Restaurants

For refreshments, Cardiff International Airport (CWL) comes with a well-stocked food court that overlooks the runway, with hot and cold snacks available as well as full course meals. There is also a traditional-style pub at the airport, with real ale and an assortment of lagers on tap as well as snacks.

Currency Exchange, Communications and Banking Facilities

You will find a collection of ATM machines scattered throughout the main concourse of Cardiff International Airport (CWL) including in the departure lounge, while three bureaux de change Travelex money changers can also be found in the terminal.

Business and Conference Facilities

Business facilities in the form of a fax machine and a photocopying service are available to passengers and can be found at the Information Desk on the first floor of the main concourse.

Disabled Facilities

Cardiff International Airport (CWL) conforms to European standards on accessibility provisions for the disabled, with ramps, specially adapted lifts, toilets and telephones available for the use of those confined to wheelchairs. In addition, disabled parking is available for disabled travellers who have a disabled badge and airline staff are available to offer assistance for wheelchair users. Disabled passengers can find out further information about Cardiff International Airport's disabled facilities at the Information Desk.